FOR IMMEDIATE RELEASE


Collages.net Launches New Customer Service Channel - collagesChat

Langhorne, PA, March 14, 2008 – Collages.net has recently added a new chat tool which allows photographers to contact Collages.net Customer Service using the most efficient method to date. collagesChat is a web-based method of instant communication used by photographers to reach Collages.net Customer Service Representatives for assistance during normal business hours.

Collages.net Customer Service Manager, Abbey Saloiye states: “Collages.net has placed a large emphasis on customer service from the company’s start. collagesChat adds another level of sophistication to our photographers’ customer service experience. It allows photographers to contact a customer service representative instantly without having to place a phone call.” Saloiye continues: “collagesChat is a very efficient way for our customer service representatives to provide a significant amount of useful information to our customers.”

Photographers are instantly put in direct contact with live Collages.net Customer Service Representatives with collagesChat. At the conclusion of the chat conversation, photographers are e-mailed a chat transcript for future reference. Initiating a collagesChat is easy; icons are available on all Collages.net product pages, ordering systems, and support pages as well as the administrative area. Whether a photographer has a quick question, would like more information on Collages.net products, or needs a quick price check on any product or service, the answer can be found in a matter of minutes.

To access collagesChat, visit www.collages.net/chat. Collages.net Customer Service Representatives are available through collagesChat from Monday to Friday between 8:30AM and 8PM EST.

About Collages.net

Collages.net is the industry leader in providing workflow, printing, product, design, and marketing solutions for professional photographers. Collages.net offers professional printing through collagesColor™, Collages.net’s full service, professional printing solution. Fully integrated with ROES, this ordering interface provides a wide variety of products, finishes, textures, sizes, and other lab options. In addition to earning many industry accolades and awards as the industry’s leading online posting, professional printing, and full e-commerce platform, Collages.net also offers products including albums, press printed books, cards, gallery wraps, and album design. 

Professional photographers shooting all types of events including weddings, senior portraits, family portraits, children's portraits, sports, special events, Bar/Bat Mitzvahs, and corporate events utilize Collages.net to create customized, password-protected, e-commerce websites for their clients. Collages.net's web-based platform allows photographers to sell photographs and market their studios to guests, associates, friends, and family members who previously were without access to the professional photographs. With over 1.5 million unique visits to Collages.net event websites each month, Collages.net's photographers enjoy a unique online presence and incredible exposure for their studios. The powerful combination of high event traffic and Collages.net's innovative marketing tools result in Collages.net photographers increasing their studios’ revenue through online sales and generating numerous referrals through broad studio exposure.

Collages.net works with over 10,000 professional photographers across the United States and enjoys strong partnerships with Professional Photographers of America (PPA), Disney Weddings, and Now I Lay Me Down to Sleep (NILMDTS).

Contact:
Deirdre Gillin Ruttle
Director of Marketing and Product Development
(267) 572-5019 

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