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Professional Photographer FAQs
Whether you have specific questions about Collages.net or simply would like an overview of our services, the questions listed below have been designed to provide, you, the photographer, with all the answers you may need. |
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What is Collages.net?
Collages.net offers professional photographers online posting with full shopping cart capabilities and order fulfillment, albums, books, professional prints, cards, and design services.
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Can I use Collages.net for all my photographic events?
Yes. Collages.net is designed to enhance every occasion including weddings, portrait sessions, sporting events, reunions, Bar or Bat Mitzvahs, corporate events, or parties.
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What kind of support do you offer for professional photographers?
Collages.net Customer Service is available from 9AM-8PM EST, Monday through Friday. You can reach customer service instantly at www.collages.net/chat, by e-mail at customerservice@collages.net, or by phone at (877) 638-7468..
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Can I set my own prices for online orders?
Yes. With Collages.net, you're in control. Create several price lists and offer different products to post on different event sites.
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How are my clients' orders fulfilled?
Collages.net offers two order fulfillment options. Whether you need full control of your print order fulfillment or are looking for a hands-off print fulfillment provider, Collages.net has a workflow to fit your needs. Upload your high resolution images so Collages.net can automatically fulfill your print orders with Full Service. When a client places an order, Collages.net will charge the client’s credit card and automatically send the order to collagesColor, Collages.net’s professional color lab, for printing.
Upload your low resolution images at 1,000 pixels on the longest side with Express. When a client places an order online, Collages.net will charge their credit card and send an e-mail notification prompting you to fulfill the order through collagesColor + ROES. Fulfill orders through collagesColor + ROES using a simple three-click fulfillment process.
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How often will I be paid for reprint orders placed on Collages.net?
Collages.net pays photographers for their reprint orders every Friday through direct deposit or account credit.
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How do I upload images to a Collages.net event site?
Upload, organize, and launch event sites using Site Builder, Collages.net’s fast, simple, and intuitive event uploader.
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How long are images available for viewing online?
Most event sites are active for 60 days. Monthly and yearly online posting subscribers can post events for as long as they would like.
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How do I link my Collages.net Event Sites with Facebook and other social networks?
For a complete overview of Collages.net and Social Networks, visit www.collages.net/socialnetworks. Instructions for linking to a specific social networking site can be found by clicking on one of the links below.
Linking to Facebook
Linking to MySpace
Linking to a blog or website
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