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| What is collagesColor? |
| collagesColor is Collages.net’s full service, professional photography lab backed by 50 years of printing experience. With superior print quality, fast turnaround times, exceptional service and extensive lab options, professional photographers receive the highest quality products and the most reliable service. collagesColor products can be easily ordered through collagesColor + ROES software. |
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| What is collagesColor + ROES? |
| collagesColor + ROES is our streamlined ordering system for all print products. All Collages.net online reprint orders are automatically downloaded to collagesColor + ROES. The system then finds the high resolution images on your computer and uploads them to collagesColor for printing. collagesColor + ROES also provides a cropping tool, more product options, and direct access to all of our products’ online ordering systems.
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| I am a Mac studio. Can I order from collagesColor? |
| Yes. collagesColor is fully integrated with collagesColor + ROES, our Mac and PC-compatible ordering software.
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| What are my options for fulfilling orders with collagesColor? |
| As a professional photographer using Collages.net, you have the option of fulfilling both your online reprint orders and your in-studio print orders through collagesColor + ROES. Both options offer the high-quality prints, fast turnaround times, and exceptional service you have come to expect from Collages.net.
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| What is the difference between manual fulfillment and automatic fulfillment of my online Collages.net reprint orders? |
| When completing your online reprint orders, you have the flexibility of choosing to upload and fulfill orders manually through our Express Workflow or automatically through our Full Service Workflow. Express Workflow gives you complete control to create and edit your orders in collagesColor + ROES through our streamlined, three-click fulfillment. Full Service Workflow leaves all of the work to us – all reprint orders are automatically fulfilled through collagesColor.
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| What products does collagesColor offer? |
Our professional color lab offers photographers a high-quality, innovative product line. We offer proofs, artistic proofs, final prints, large scale prints, metallic prints, event cards, photographic cards, press printed cards, and gallery wraps. All of our print products are available with a variety of surfaces, tones, finishes, textures, and mounts.
In addition to our collagesColor lab products, we also offer albums, cards, and press printed books. To learn more about these products, visit www.collages.net/products.
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| Do you offer color correction services? |
| Yes, collagesColor offers color correction. All color correction is done by hand. Our collagesColor lab technicians correct color based on skin tones. If you would prefer to color correct your own images, you can choose our non-color corrected option.
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| In addition to color correction, what other services does your lab offer? |
| Our professional color lab offers a variety of surfaces, tones, finishes, textures, and mounts. Our surfaces are traditional and metallic, both printed on Kodak™ ENDURA professional paper. To view our other lab service options click here.
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| What do you recommend for calibrating my monitor? |
| Monitor calibration is an important step in ensuring that your images are viewed appropriately. We recommend x-rite i1 Display2 for calibrating your monitor.
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| Do you supply a printer profile for soft proofing? |
Yes. The soft proofing profile provided can be downloaded for use with Adobe® Photoshop® soft proofing. Used in conjunction with a calibrated monitor, the profile works as a guide for previewing the final print if ordered without color correction. It is important to note that images viewed on a monitor will never completely match the final print due to the difference in color gamut and the reflective light when viewing a print as opposed to the light being transmitted from behind your screen. In general, prints will appear darker and less saturated than they look on the screen.
>> Download collagesColor soft proofing profile.
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| What color space should I submit my files in? |
| Files submitted for collagesColor traditional printing should be in the sRGB color space. Files with an embedded profile other than sRGB may yield a print with inaccurate or unsatisfactory color tones.
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| How can I find out your pricing information? |
| For more detailed pricing information, please contact Collages.net via phone (877) 638-7468 or e-mail customerservice@collages.net.
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| How are orders shipped? |
With collagesColor you have the following shipping options:
USPS First Class Mail
FedEx 2Day®
All orders over $100 qualify for free FedEx 2Day® shipping.
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| Where are my orders shipped? |
| Orders can be shipped either to your photography studio or directly to your client – whichever you choose.
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| Do you ship internationally? |
| Yes. International shipments are shipped via United States Postal Service® First-Class Mail®. Pricing varies depending on the order destination.
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| How is my order packaged? |
| Our prints are protectively wrapped and placed in standard white packaging. They are packaged according to the prints’ size.
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| What kind of support do you offer for professional photographers? |
| Collages.net Customer Service is available almost 12 hours a day – from 8:30 AM EST to 8:00 PM EST Monday through Friday. Our well-trained, knowledgeable, and friendly customer service representatives can be reached via phone (877) 638-7468, e-mail customerservice@collages.net, or collagesChat at www.collages.net/chat.
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