Treat your customers well. Listen to customer feedback. Think about every business decision's impact on customers. Be honest with customers.
These simple tenets guide every employee at Collages.net. Don't take our word for it. Listen to what our customers say.
“Many photographers start their businesses on their own, but I never felt alone with Collages.net backing up my business. Their outstanding customer service as well as their ability to listen to photographers' ideas and concerns separates them from all other competition. When Collages.net contacted me for feedback on its new product line, I was ecstatic. Not only for the new products I could provide my clients, but also for their desire to keep photographers involved in Collages.net's development. My business has grown because I have Collages.net on my team.”
“I am Kat Mack, and I own and operate two photography businesses, Intimate Expression Photography and Kat Mack Photography. I was referred to Collages.net at a workshop from The Boudoir Divas, and it has been the best decision I've made for my young companies. I have been a faithful Collages.net user since I started my businesses two years ago. After the workshop, I contacted Collages.net right away. As a new photographer I wasn't really sure how all the pieces fit together, but I had great resources in the customer service department that helped me along the way. I told the customer service representative what my businesses' needs were, and he outlined my strategy for success. He went over everything Collages.net has to offer, how Collages.net works, and what products were available to me. He even sent me a sample album to view in my studio that we discussed in detail with a lengthy phone call. We went over how I could successfully position products in my studio and helpful selling tips that have worked well with my clients! This personal attention was, and still is, one of the many reasons that I'm loving Collages.net!”"
“They say you have to show it to sell it. That statement rings so true when trying to sell products to clients. Last year, we ordered a sample guest sign-in album from Collages.net's Brilliant Album Collection. All I can say is what a show stopper the brilliant cover is. With the full bleed photographic cover and high-gloss finish, these albums really get people to notice our work. Not only did we sell more guest sign-in albums last year, but our wedding couples are also choosing to have their wedding albums printed with the brilliant cover.”
“The main reason I decided to start working with Collages.net back in July 2007 was because their online galleries looked great. The images were large, and the whole presentation was professional and exactly what I wanted my proofing presence to be for my clients. Since then, my business has grown, and Collages.net has grown with me. They are constantly striving to add new products and services to their existing offerings, and I really do appreciate that.”
“When we upload events using Collages.net, the process is simple, quick, and very professional. Their unlimited yearly upload plan has allowed us to provide each wedding or portrait customer with a password-protected web gallery with the option of purchasing prints online using their credit card. Our studio is always busy. Between shooting 40-60 weddings per year and roughly 100 portraits, our studio constantly has a high volume of orders, which can be difficult to handle. Collages.net's Automatic Fulfillment Workflow makes it possible for us to expedite clients' orders and focus on other aspects of our business.”
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